GENERAL PURPOSE
Responsible for handling all aspects of customer’s needs from requests for pickup, delivery, tracking and billing.
Essential Job Duties & Responsibilities
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Provide excellent customer service to FedEx customers
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Provide problem resolution for customers
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Perform requests for pickup, deliveries, tracking and billing
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Assess customer needs and promote services
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Liaise with customs broker and intercompany service centers to ensure delivery times are met
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Provide ...
From FedEx Canada - 76 days ago
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